Shipment & Delivery on

Shipping & Delivery

Shipping cost

Most of our items are free shipping. 

We always advance you to choose: the most suitable for you which means the best one for your demands not only on delivery time but also on price.

The shipment method you choose can influence the shipping cost and time.

If the item is damaged, stolen etc. We will contact the corresponding shipping company for a refund or redelivery.

Options for Shipping

We offer you a wide selection of shipment which are all safe and quality, we will choose the most suitable for you. the following table shows the shipment options and the delivery time.

1. Usually, we will ship the package from UK or EU warehouses when the item is available.
  1) Delivery to United Kingdom, we will use Royalmail 24hour or 48 hour. You don't have to pay tax
  2) Delivery to other countries within EU, we will use DHL or Hermes from Czech warehouse, which will take about 5-8 working days to arrive. You don't have to pay tax.

UK EU Ship

2. If item is out of stock in UK/EU warehouse, to help you save custom tax, parcels to French, Spain, Portugal, Czech Republic and other Europe countries ,we will recommend YANWEN  .

Delivery time is 7-12 days. Here are the details: YANWEN special line to Spanish, Portugal, Czech Republic and other Europe countries.
YANWEN delivery is tax pre-paid. We will pay the tax for the package before it reaches you, so you don't have to pay tax. 

3. Normal Registered Airmail Post way (No Tax - Very Slow)

* Registered Airmail Includes Netherlands Post, China Post, USPS Post, Singapore Post, Hongkong Post, etc
* Order amount less than 150USD, and package weight less than 2KG will be sent by Registered airmail. 
* But if you feel it is really slow, and want us to send by DHL, you can choose "Premium Delivery" and pay for the extra shipping for express service. finally we will send it by DHL. 

4. About Tax on Free Shipping Products

If the package was shipped by DHL or EMS which require to pay tax in some countries, and this item is marked as FREE SHIPPING. Here we will cover the logistics freight as stated, but it doesn't include tax that occurs during the delivery.
How much to pay for the tax will depend on the destination countries' Customs. Usually, the buyer should pay for the tax fees.

If you would like to change the shipment method ,please email to or whatsapp us : + 86 13515975739 

3. Russia, Belarus, Ukraine etc.→ EMS is only for these countries.

4. Brazil,Argentina→you should offer your CPF No. (tax No.) if you would like your package to be shipped by DHL, UPS, TNT or Fedex. But you can choose EMS, HongKong post or Singapore post if you don't have CPF No.

Delivery Time

5-7 working days → Express: DHL, UPS, TNT and Fedex

7-12 working days → EMS,Yanwen Express

10-20 working days → Flat air mail: Singapore post and Hondkong post

Factors that may influence the shipping time:

First, it is destination. For some remote area and some remote countries, the delivery time is about 1-2 days longer and you have to pay some extra shipping cost. But EMS, Singapore post and Hongkong post have no remote area.Please kindly consider!

Second, it is package weight. If the package weight is over 21kg, it will need one day longer of the delivery time than the package under 21kg.Please kindly consider!

Third, it is stock status. Usually when your finish the  payment we will arrange shipment in 2 days, however if  the item you choose is out of stock temporarily we will try our best to speed up the shipment ASAP. Please kindly consider!

Fourth, the harsh weather condition and festival holiday. Sometimes the bad weather condition and festival will influence the shipping time. Please kindly consider!

If we will need your help ,we will contact you in time ,Thanks  in advance for your support and understanding !

Important Notice:

1). Our company is an authorized Foxwell Dealer based in China, DHL or YANWEN packages would ship from Shenzhen or Hongkong.
* For our main market is European, Espeially UK, so our website domain is end as
2). Products freight paid is the package freight ship to destination, not including TAX or VAT
3). Declare lower reduce tax not means no tax, we only declare lower help you clearance, customers should know the tax policy in their country, Check different country Tariff threshold
4). Any questions during the delivery or clearance please need contact us immediately, we would try our best sort out and help you clearance.  
5). If address is remote area, Customer should pay the remote freight for DHL or we will ship package to you by Yanwen or Normal Post.
some countries DHL have DHL limite freight,those area customer need pay DHL limite freight then can use DHL shipping.

Sincerely Yours